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This grant is available as a contribution to supports people directly impacted by a disaster to meet their immediate needs where they have experienced loss of one or more essential services for more than 5 days.

If deemed eligible, applicants may receive $150 per person, up to $750 for a family of 5 or more. The grant is initially available to claim for 7 days following the activation of the grant in your area.

To be eligible, you must meet all of the following criteria:

  • your principal place of residence must be in the activated financial assistance disaster area and loss of power is confirmed by the energy provider
  • be directly impacted by the loss of one or more essential services for more than 5 days as a direct result of an eligible disaster
  • be suffering hardship
  • experienced loss of:
    • electricity (or other alternate power supply), where this is the only source of power to your property
    • gas, including bottled gas, if the principal place of residence is gas only (if electricity is connected, then gas alone does not qualify for assistance
    • water, including water tanks where your principal place of residence is reliant on tank water, but only where an alternate source of water is not supplied
    • sewerage including septic tanks only when residents are unable to stay in their principal place of residence due to health and safety issues.

The Essential Services Hardship Assistance grant is not income or asset tested.

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